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Lodging Interactive Offering FREE CMS & Mobile Website

By admin on September 20, 2012 in Uncategorized

New customers of the interactive and social media marketing agency that sign up for full digital marketing services will receive a free Content Management System free mobile website; Offer ending October 31

With all the ongoing changes in search engine algorithms and social media sites seeking fresh and relevant content to index, it is increasingly important for hotels to stay on top of their website content in order to remain relevant. Lodging Interactive makes it easy for hotels to stay relevant through the use of its premium hotel Content Management System (CMS). For a limited time, new customers that sign up for full digital marketing services will receive a free Content Management System and a free mobile website; Offer ends October 31.

“These days hoteliers need to take a real-time, hands-on approach to managing website content, guest reviews, and their overall reputations,” said DJ Vallauri, Lodging Interactive Founder and President. “The best way to do this is to partner with a digital agency that can offer the content management tools to empower the hotel to be involved with their website content. Our award winning agency is uniquely positioned within the hospitality industry and offers the latest website management tools to maximize results for our clients.”

The Lodging Interactive Content Management System will enable hoteliers to:

  • Manage website text content
  • Add, delete and modify pages
  • Manage header/footer navigation items
  • Manage website images and photo gallery images
  • Manage the entire site’s Search Engine Optimization (SEO)
  • Instantly create updated XML site maps

“With this tool, all website updates are performed in real time,” Vallauri said. “The CMS is browser-based, with no software to download and no technical skills required to operate it. The Lodging Interactive CMS gives hotels total control over web content and it enables them to continually find new ways to redirect travelers from third-party sites to their proprietary websites.”

In addition, and for a limited time only, new clients will also receive a mobile website at no additional cost. Lodging Interactive will develop and host up to 10 mobile pages which can include details of the property, including description of rooms, amenities, premise, packages, restaurants, spas, recreation facilities, loyalty programs and online reservations. Additional features may include mapping and directions, click-to-call functionality, photo gallery, embedded video capability, convention and/or meeting listings, social media links, guest reviews and more.

“Any hotel that partners with Lodging Interactive for website design and development, search engine marketing, social media marketing, and online reputation management — September 15 through October 31 — will receive our easy-to-use and extremely comprehensive CMS at absolutely no cost and we will even include a free mobile website,” Vallauri said.

Lodging Interactive is an award-winning, interactive and social media marketing agency exclusively servicing the hospitality industry. Full agency services include website design and management, reputation management, search engine marketing, real-time analytics and accountability. An online Guest Review System and Content Management System also are offered as supplemental services.

To learn more about how Lodging Interactive can assist your hotel with website/mobile website design, development and maintenance, call 877-291-4411 ext. 701 or visit http://www.LodgingInteractive.com.

About Lodging Interactive
Lodging Interactive, headquartered in Parsippany, NJ, is an award winning leading provider of Internet Marketing Services to the hospitality, spa and restaurant industries. The company provides a portfolio of effective hotel Internet marketing services to hundreds of hotels, resorts, ownership properties, spas and restaurants. Clients include branded hotels from nearly every major brand as well as prestigious, landmark independent hotels.
Through its CoMMingle Social Media Marketing Agency operating division, the Company offers hospitality focused and fully managed outsourced hotel social media marketing customized solutions.
Lodging Interactive is an award winning interactive marketing agency and has been recognized as a leader by the International Academy of Visual Arts, Interactive Media Awards, Web Marketing Association and Travel Weekly’s Magellan Awards.

Lodging Interactive is a proud supporter of the Hotel Sales Marketing Association International (HSMAI) and a proud member of the Asian American Hotel Owners Assn. (AAHOA). For more information contact Richard Walsh, Vice President of Business Development at [email protected] or at 877-291-4411. The company’s website is located at www.LodgingInteractive.com

CLICK HERE to learn more about Lodging Interactive

website management tools, content management tools, free content management system, free content management, search engine optimization, search engine algorithms, proprietary websites, content management system, header footer, site maps, premium hotel, website image

DJ Vallauri
President Founder
United States – Parsippany, Phone: 877-291-4411
Fax: 877-833-7375
Email: [email protected]

Lodging Interactive
www.lodginginteractive.com
2001 Route 46, Suite 310
USA
– Parsippany, NJ 07054-1315
Phone: 877.291.4411
Fax: 877.833.7375
Email: [email protected]
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Voto Latino Taps Social Media to Boost Voter Registrations

By admin on September 20, 2012 in Uncategorized

New America Media,

News Report,

Khalil Abdullah,

Posted: Sep 20, 2012

Voto Latino, a non-partisan organization, uses a range of social media tools like Facebook and iTunes to augment celebrity and community activism to encourage voting participation among young Latino citizens. The organization is a founding member of a coalition, now boasting over 1,000 partners, promoting September 25 as National Voter Registration Day, according to Dan McSwain, a Voto Latino representative.

“National Voter Registration Day seeks to do for democracy what Earth Day, for example, has done for the environment,” McSwain said, “which is to have a day on the calendar that’s recognized widely, nationally, that creates a day of action where people from all walks of life, from any race, creed or background, and, particularly important in this instance, is, of any political persuasion, to come together and recognize, to make our voices heard in November, we have to register in September.”

McSwain, who spoke at a media teleconference briefing sponsored by New America Media and the Brennan Center for Justice, explained that the date September 25 was chosen because it’s far enough in front of all of the states’ voter registration deadlines which vary from state to state.

The concept of a national day to promote voter registration received a key endorsement from the National Association of Secretaries of State at its annual meeting in July. NASS, which represents the key state election officials responsible for overseeing the implementation of voting in their respective states, passed a resolution recognizing National Voter Registration “in accordance with our observation of September as National Voter Registration Month.”

The NASS resolution notwithstanding, Myrna Perez, senior counsel for the Democracy Project at the Brennan Center, who also joined the briefing, noted that “over the past two years, elected officials have tried to manipulate the voting system in order to make it harder for some eligible Americans to participate in our democracy and in our elections.” She cited a few examples of those efforts, such as the limiting of early and same day voting in some states as well as legislative efforts to curtail registration drives conducted by non-partisan organizations like the League of Women Voters.

Perez estimated that over 50 million eligible Americans are not registered to vote and McSwain pointed out that possibly as many as 6 million eligible Americans have said they would have registered to vote had they been aware of the registration deadline in their state.

Voto Latino estimates that it has reached 55 million Latino households since its founding in 2004, increased Latino participation in the 2010 Census and registered 120,000 young Latino voters. McSwain said the organization’s guiding principle is “to reach young voters where they are and to speak with them not at them.” To that end, for example, he described a leadership training event this summer in Los Angeles that brought together 300 young Latino community activists from 18 states. McSwain said this kind of grassroots organizing is as critical to the organization’s success as the more visible celebrity and media endorsements and participation for which it is becoming well known.

The organization is supported by foundations but also has corporate support. In 2008, “the best partnership Apple and iTunes had with a non-profit that year” was with Voto Latino, McSwain said, which distributed a free iTunes music sampler for those who chose to be affiliated with the organization’s e-mail list and outreach efforts.

That effort is being replicated again this year and McSwain explained that its field staff is well-trained and honors all state laws governing promotional efforts as they relate to voter registration and election laws. Voto Latino works with artists to be in compliance with copyright laws but what is exciting, he said is that “artists have actively sought Voto Latino out as a way to get involved with their fans and with their communities.” He said the artists comprise big name general audience musicians in addition to those well known in the Latino community. “It means the world to us that those artists are willing to work with Voto Latino and it’s something we really cherish.”

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Fueling small business lead generation through social media

By admin on September 20, 2012 in Uncategorized

NEW YORK, Sept. 20, 2012 /PRNewswire/ – It should come as no surprise that social media has risen in the ranks as a powerful tool to ignite lead generation, with a variety of platforms that give both the biggest brands and the newest small businesses the opportunity to engage directly with prospective consumers, gain a better understanding of what triggers them to take an action and nurture them to more rewarding relationships.

(Logo:  http://photos.prnewswire.com/prnh/20110719/NY37427LOGO )

(Logo:  http://photos.prnewswire.com/prnh/20110831/NY59180LOGO )

But with new channels frequently emerging, each with unique attributes and creative ways to share content and interact, small business owners often wonder which ones warrant their investment  and are most suitable for their lead generation efforts.   The third PR Newswire article in a six-part series from PR Newswire focused on social media for small businesses, “Which social media sites should I use for my strategy? Part One: Lead Generation,” suggests viable social media sites and platforms that have proven to be particularly beneficial for lead generation and offers beginner tips and strategies to leverage the platform features to turn prospects into customers.

To read the complete article, visit http://bit.ly/QoCuWL. Stay tuned for next week’s article, “Which Social Media Sites Should I Use for My Strategy? Part Two: Customer Service.”

PR Newswire’s PR Toolkit is a comprehensive resource that provides small businesses and entrepreneurs the tools to develop an affordable public relations marketing plan that helps them increase search engine rankings, generate interest from potential customers, engage with key audiences and grow their businesses.   The toolkit features relevant content such as informative white papers, interactive webinars and how-to articles and premium access to educational resources, as well as the opportunity to take advantage of special offers designed specifically for small businesses. To request information on how PR Newswire can help your small business, click here. You can receive updates on new PR Toolkit content by following @prnsmallbiz on Twitter.

About PR Newswire                               

PR Newswire (www.prnewswire.com) is the premier global provider of multimedia platforms that enable marketers, corporate communicators, sustainability officers, public affairs and investor relations officers to leverage content to engage with all their key audiences. Having pioneered the commercial news distribution industry 58 years ago, PR Newswire today provides end-to-end solutions to produce, optimize and target content — from rich media to online video to multimedia — and then distribute content and measure results across traditional, digital, mobile and social channels. Combining the world’s largest multi-channel, multi-cultural content distribution and optimization network with comprehensive workflow tools and platforms, PR Newswire enables the world’s enterprises to engage opportunity everywhere it exists. PR Newswire serves tens of thousands of clients from offices in the Americas, Europe, Middle East, Africa and the Asia-Pacific region, and is a UBM plc company.

Media Contacts:
Rachel Meranus
Vice President, Marketing and Communications
PR Newswire
+1.201.360.6776
[email protected]

Meryl Serouya
Marketing and Communications Associate
PR Newswire
+1-201.360.600
[email protected]

 

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Voters, candidates engage online

By admin on September 20, 2012 in Uncategorized

In the last 100 years, presidential campaigning has evolved from radio to TV to the Internet.

Social media platforms now allow candidates and voters to interact more directly and broadly than ever before.

Twitter drives people to immediate action; Facebook allows deeper social interaction; campaign websites provide interactive tools; Tumblr allows users to share funny clips or campaign slogans.

 “Social media platforms obviously create an interactive channel that does kind of confound traditional ways of political communication,” said Seth Lewis, a journalism professor at the University of Minnesota with an emphasis on social media and digital culture.

President Barack Obama’s Twitter account ranks sixth among those with the most followers, placing him above the likes of Taylor Swift and Oprah Winfrey.

The “Ask Me Anything” forum on Reddit, a social news site, is the most recent development in voter-candidate interaction. Obama, libertarian presidential candidate Gary Johnson and Rep. Keith Ellison, D-Minn., have all hosted open question-and-answer sessions on the site.

“It gives the candidates an opportunity to engage with people in a new kind of way,” Lewis said.

College students spend significantly more time on the Internet than other media, according to a 2007 survey by Burst Media.

Of Internet users age 18-29, 86 percent use social media, according to research by the Pew Internet American Life Project.

“I think our campaign is all about talking to voters where they are,” said Jake Levy-Pollans, Minnesota digital director of the organization Obama for America.

He said digital communication is just another form of connecting with voters, “just like knocking on their doors or giving them a call.”

Minnesota Communications Director of Obama for America Kristin Sosanie said people start tuning out the “white noise” of political advertising and seek out things they’re interested in.

Online resources allow voters to specifically research issues that will affect them.

“[Digital content] really gives us a whole new way to reach out to people on the issues that they’re concerned about.”

Republican presidential candidate Mitt Romney does not have a campaign office in Minnesota.

Obama vs. Romney

Comparing the number of followers on Facebook and Twitter, Obama has a significant lead over Romney.

Lewis said this can be attributed to the fact that Obama has been on social media and in the public eye for longer than Romney.

He said it also could stem from the popularity of social media among their support bases.

Among voters ages 18-29, 64 percent said they would vote for Obama, 29 percent for Romney, according to an April Gallup poll. Romney, conversely, has the edge among older voters.

Lewis said that social media usage between age groups is not clear-cut, but the trend is toward younger groups.

 “Because young people are more accustomed to using social media as a primary mode of communication, then it naturally follows that their political activities are more likely to be connected with those same places where they hang out online,” Lewis said.

Sosanie said older generations prefer face-to-face or phone conversations but high school students mostly prefer texting or tweeting.

Future of elections

Lewis said that every four years, people want to label the election as being “the Internet election” and many want to brand this year as “the social media election.”

 “No doubt, social media has a key role to play in today’s politics, but it’s a bit unclear exactly how it’s connected precisely with patterns of voting and political engagement.”

Sosanie said digital gives the campaign a whole new way to reach out to people on the issues they’re concerned about.

“There’s no secret to our strategy: It’s to involve as many people as possible,” Sosanie said, “and digital is a huge way that we’re doing that.”

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TripAdvisor Survey Reveals Three Quarters Of U.S. Travelers Sharing Trip Experiences On Social Networks

By admin on September 20, 2012 in Uncategorized

NEWTON, Mass., Sept. 20, 2012 /PRNewswire/ – TripAdvisor®, the world’s largest travel site, today announced the results of its social media travel survey of more than 1,700 U.S. respondents. The findings reveal a strong correlation between social media and travel, as 76 percent said they share travel experiences via social networks.

To view the multimedia assets associated with this release, please click: http://www.multivu.com/mnr/49280-tripadvisor-social-media-travel-survey

(Photo: http://photos.prnewswire.com/prnh/20120920/MM75426)

(Logo:  http://photos.prnewswire.com/prnh/20080902/TRIPADVISORLOGO )

Forty-two percent use social channels for travel planning while 40 percent do so for travel inspiration. Sixty-four percent most often refer to a travel research site such as TripAdvisor for travel inspiration.

What Travelers Share

Photo sharing is the most popular pursuit for those using social channels, as 91 percent of respondents are posting photos of their vacations.  Fifty-seven percent post status updates, and 34 percent use “check-ins” while traveling.

During a trip, travelers most often “check-in” when arriving at their hotel (27 percent), a landmark/attraction (25 percent), or a restaurant (19 percent).

When Travelers Share

Sharing trip details is popular on the road and at home. While 39 percent usually share travel experiences on social channels following their trip, 52 percent said they share trip details both while traveling and after returning home.

Despite the popularity of social channels, a scrapbook or photo album remains the most popular choice for documenting extended trips, according to 49 percent.

Why Travelers Share

The primary reason travelers share their trip experiences on social networks is to update friends and family on their whereabouts, according to 36 percent and 27 percent noted the fun to share all their exciting photos and news. Thirty-seven percent think social networks have made travel planning easier.

How Travelers Share Content on TripAdvisor

  • TripAdvisor recently reached the milestone of 75 million reviews and opinions
  • Travelers share more than 50 contributions on TripAdvisor every minute
  • TripAdvisor features more than 11 million traveler photos
  • One in four reviews submitted each day on TripAdvisor are written by a Facbeook-connected user
  • Millions of reviews and ratings are shared between friends on TripAdvisor  

“It’s clear that travelers have a passion for sharing their vacation experiences through social networks both during and after their trips,” says Adam Medros, vice president of global product for TripAdvisor. “With engaging social tools, apps and a network of Facebook friends available on TripAdvisor, we’re excited to see the trend continue of more travelers sharing and tapping into their wisdom of friends.”

About TripAdvisor
TripAdvisor® is the world’s largest travel site,* enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 60 million unique monthly visitors*, and over 75 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

TripAdvisor, Inc. (TRIP) manages and operates websites under 19 other travel media brands, and together the sites attract more than 74 million unique monthly visitors.** TripAdvisor, Inc.’s travel media brands include www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.onetime.com, www.seatguru.com, www.sniqueaway.com, www.smartertravel.com, www.tingo.com, www.travel-library.com, www.travelpod.com, www.virtualtourist.com, www.whereivebeen.com, and www.kuxun.cn.

*Source: comScore Media Metrix for TripAdvisor Sites, Worldwide, July 2012

**Source: comScore Media Metrix for TripAdvisor, Inc. and its subsidiaries, Worldwide, July 2012

©2012 TripAdvisor, Inc. All rights reserved. 

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Journalists 'can't work without social media,' study shows

By admin on September 20, 2012 in Uncategorized


Despite spiralling dependency on social media, concerns about privacy were an impediment to greater use, with 16% of respondents claiming social media will kill journalism.

Dr Agnes Gulyas, Principal Lecturer, Department of Media at Canterbury Christ Church University, said: “This year’s survey found that, compared to last year, journalists are using a greater variety of social media tools and are more reliant on social media for many of their professional tasks. However, we also found that journalists are less positive about some of the impacts of social media, such as on their engagement with their audience, their productivity and the quality of journalism.”

Other key findings from the research were:

  • 39% of respondents said that social media has improved their productivity.
  • The most popular social media among UK journalists is Twitter (80%)
  • Those who agree social media enables them to be more engaged with their audience is down from 43% in 2011 to 27%.
  • Age is the most important demographic influence on social media use.
  • The media sector journalists work in has a more significant impact on their uses and views than other professional factors.
  • Using Forrester Research Tecnographics segmentation model as a comparison, the study revealed that journalists’ personal, non-work use of social media differs from those of the general population. Journalists are much more active general users and they a play a key role in the world of social media through content creation, networking and other active uses.

“Unique to this study is the identification of types of professional social media users; architects, promoters, hunters, observers and sceptics” added Kristine Pole, Senior Lecturer in Marketing at Canterbury Christ Church University.

“They all approach social media differently, notably patterns of usage, the way that they embed these tools in their work, and their attitudes towards social media. The largest group in the UK is the hunter (35%) who is driven to use social media for sourcing, finding contacts and networking, gives limited contributions to content but has a high number of Twitter followers. Understanding journalists’ social media habits can help media organisations run their businesses more effectively as well as help PR professionals understand how to successfully communicate with different types of journalists”, she said.

Tom Ritchie, Managing Director Cision UK, said: “Our previous studies confirmed that social media usage is standard for UK journalists. It seems that sourcing information has overtaken self-promotion as their primary social activity, and I wonder if this is related to the expressed anxiety over privacy and Big Data.”

More information: Download the full report here: www.cision.com/uk/public-relations-white-papers/social-journalism-study-frm2012/

An infographic of the results is also here: dl.dropbox.com/u/103587400/infographic_SJS-2012.pdf

Provided by

Canterbury Christ Church University
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Kids using 'fake' second date of birth to create accounts on Facebook

By admin on September 20, 2012 in Uncategorized

Wellington, Sept 20 (ANI): New Zealand kids, as young as eight, are creating accounts on social media sites like Facebook by using a second date of birth that puts them above the services’ age restrictions, an internet safety expert has said.

Internet safety and risk assessment consultant John Parsons said he had recently spoken to a number of young pupils at schools in the city of Nelson, and what he had heard had shocked him.

In a survey of 100 children aged 8, 9 and 10, 66 had admitted to having a Facebook account, with an average of 320 friends.

According to Stuff.co.nz, Parsons said parents were raising a generation of children with two dates of birth.

“They had their real one ‘when they get presents’, and another that they created to gain entry to social networks like Facebook, which requires users to be 13 and over,” Parsons said.

Often their stated date of birth on such networks gave them an age in their 20s, he added.

Parsons said allowing children to lie their way into social networks did not send the right message, and was akin to teenagers using a fake ID to enter a local bar.

“What’s the defence if they are doing it at this age? By allowing them to fake such details, it was teaching children that it was OK to manipulate their identity,” the report quoted him, as saying. (ANI)

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Ahead of the network

By admin on September 20, 2012 in Uncategorized

Thumbs are becoming important educational tools this semester, as instructors at Youngstown State University are using social media to communicate with their students.

R.J. Thompson, an assistant professor of art at YSU, uses social networking to not only convey messages, but as a way to show students how to use such tools to excel in their future careers.

Thompson has his students set up accounts on the Students of Design website. Prior to teaching at YSU, Thompson taught at Edinboro University in Pennsylvania, where he had a two-hour commute to and from school. Using the Students of Design website and other forms of social media allowed him to still communicate with students.

Students of Design also allows his students to post their projects, and he includes links to his courses’ Twitter accounts, where he posts resources for class.

He also created the site as a response to students posting unfinished work online.

“Being that I know a lot of professional people, a lot of my students would post their unfinished work on Facebook and tag me in it. These guys would then see the work and think it’s terrible because it’s unfinished,” Thompson said.

Now, the students have a place to post their work for feedback before turning in a final product.

“I want to create the center for graphic and interactive design groups to go and interact with each other and share resources,” Thompson said.

The site allows him to get feedback on what lectures students need clarification on, based on the hits the lecture gets on the website.

“I know the information was either understood or not interesting at all depending on how many students revisited the notes. Either way, it helps me improve,” Thompson said.

Some YSU professors have been using social networking as a teaching tool for a while.

Mark C. Vopat, an assistant professor of philosophy and religious studies at YSU, began using Twitter in 2006 when he caught wind of the website during a technology convention.

“I was an early adaptor in Twitter when there was nothing to tweet and no one to follow. Then, the next year, it took off,” Vopat said.

He now uses the social network to convey messages to his students. In the beginning, he was essentially introducing them to the website, and now, more students are familiar with it.

“I have separate Twitter accounts for each class,” Vopat said. “I obviously use email, and I could have set up a Facebook account, but I like Twitter for two reasons. One, I can easily set up a bunch of different accounts, as opposed to setting up six Facebook pages. I also don’t have to go through the tedious email of, ‘What did I miss in class today?’ The students can just check the Twitter.”

He said Twitter was also convenient because even students who do not have an account can still view the page by typing in the Web link.

“Students even now aren’t carrying laptops; if so, they’re ultra-light laptops. But they generally do carry their cellphones. So, for me, Twitter was perfect because all I want to do is basically say, ‘Here is what we covered in class, here is what we’re covering tomorrow, [and] here is a reminder about that quiz coming up,’” Vopat said.

He also posts links to slides, and posts if there is a class cancelation.

Dani Burkhart, a senior business major at YSU, said it’s helpful that Vopat uses Twitter in the classroom.

“What I like about Twitter is it gives you a glimpse and so it’s more private,” Burkhart said.

She said more teachers should incorporate a Twitter account into classrooms.

“It’s a good move because if you miss class, instead of finding someone else who has the class or emailing the teacher, you can check Twitter instead,” Burkhart said.

She also uses her Twitter account to follow celebrities and friends.

Rebecca McAndrew, a freshman business major, does not have a Twitter account. She prefers to get the homework from the teacher rather than checking Twitter.

“I just don’t want to know every little thing that is going on in someone’s life,” McAndrew said.

However, she said that if more teachers were to use Twitter, she would consider getting an account for academic purposes.

He also uses Slideshare, which is a PowerPoint- and presentation-sharing website, in the classroom.

“I use Blackboard, but I don’t always like it as a means of posting information for students to download. Sometimes, I just want something quicker and easier. For instance I’ll post something on Slideshare, and then tweet out the link,” Vopat said.

He also uses Vimeo for video lectures.

Thompson said he believes social networking is important to use because more jobs are becoming available that require knowledge on social media.

“The social media market is just that: It’s marketing. It’s purposeful, strategic and it’s important,” Thompson said. 

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Salesforce Blends Buddy Media With Radian6 For Its New Social Marketing Cloud

By admin on September 20, 2012 in Uncategorized

salesforce

Salesforce has made some pretty hefty bets on social monitoring, engagement, content and advertising with the acquisitions of Radian6 and Buddy Media. As you may remember, the CRM giant shelled out $326 million for social media monitoring company Radian6, and most recently, social media marketing giant Buddy Media for $689 million. Today, Salesforce says it is bringing the best features from both platforms into one product—the Salesforce Marketing Cloud.

As the company explained in a briefing this week, the aim of the marketing cloud is to give campaign managers and Chief Marketing Officers the ability to turn insight into action when it comes to social signals and data. The key components of the product are social listening, social content, engagement, social ads, workflow and automation and measurement.

Salesforce says it is seeing a major transformation take place on the marketing industry due to the emergence of social networks. The company says that CMOs will surpass CIOs in spend on technology within the next five years and that social advertising will be the largest growth area of online advertising by 2013. Clearly there’s a market opportunity for Salesforce to offer a comprehensive solution for CMOs that leverages the power of both Buddy Media and Radian6.

Here are the six components of the Marketing Cloud:

Social Listening: This allows users to listen to data from more than 400+ Million social sources, including Facebook, Twitter, YouTube, LinkedIn, blogs, online communities and more, allowing companies to turn insight into action. The Marketing Cloud now supports a total of 17 languages for social listening, and with the launch of a new Apple native iOS app, social listening is also available via mobile devices.

Social Content: Marketing employees can create and deploy social content to customers wherever they are— on social networks, websites and mobile devices. Customers can now add social components to all content to maximize reach and leverage asset libraries to maintain brand consistency. With more than 50 social applications available, ranging from contests to video players to photo galleries, companies can engage fans with content.

Social Engagement: Companies can respond and connect with customers on their channel of choice, build a community of advocates by connecting with customers when and where they are most engaged and spark conversations that extend beyond simple text by attaching videos, images and links. Users can access exactly what they need without sacrificing security through granular rights and permissions.

Social Advertising: The Marketing Cloud allows users to manage and execute optimized social ad campaigns on Facebook and other sites, including sponsored stories and mobile newsfeed ads. Companies now have the ability to turn engaging content into compelling social ads, and optimize them with demographics and KPIs, by leveraging data to identify which ads and demographics deliver the best performance.

Social Workflow and Automation: Users can run analysis and rules to organize the thousands of conversations happening across the web by automatically routing relevant social content for quick engagement and response. The Marketing Cloud automatically populates social customer profiles, helping marketers create relevant programs based on consumer interests to align sales and improve customer service.

Social Measurement: Businesses can now track campaign results in one dashboard and leverage real-time data to adapt campaigns to be more effective, and create new campaigns and show exactly how engagement is driving revenue or other conversions. Marketers can create multiple, custom dashboards via a library of drag-and-drop widgets to deliver relevant, actionable insight to everyone, from the community manager to the CMO.

Michael Lazerow, the CMO of Salesforce Marketing Cloud and former Buddy Media CEO, said of the new offering, “Salesforce Marketing Cloud empowers brands to take advantage of this shift, turn insight into action, and connections into customers for life.”

Already, brands including Ford, Unilever, Carnival Cruise Lines, the National Football League and HP are managing their social marketing programs using the Marketing Cloud. The cost for use starts at $5,000 per month.

Rob Begg, VP of Product Marketing for Marketing Cloud, tells us that while Buddy Media and Salesforce Radian6 will still be offered as standalone products to brands and companies, the company believes that the blending of the two offerings will be appealing to CMOs. The Marketing Cloud tracks “measurement around paid content, earned content and owned content,” he explains.


  • SALESFORCE

Salesforce is an enterprise cloud computing company that provides business software on a subscription basis. The company is best known for its on-demand Customer Relationship Management (CRM) solutions.

Salesforce was founded in 1999 by former Oracle executive Marc Benioff, and went public in June 2004. Salesforce has been a pioneer in developing enterprise platforms through its innovative AppExchange directory of on-demand applications, and its Force.com “Platform as a Service” (PaaS) API for extending Salesforce.

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Social media is big

By admin on September 20, 2012 in Uncategorized

In 2011, YouTube reported the online video-sharing site experienced over 1 trillion views in that year alone. With over 7 billion people on Earth, this number works out to roughly 140 views for every living person. Similarly, social networking sites such as Twitter, which reports over 140 million users, and Facebook, which hit 901 million monthly users at the end of March this year, have amassed a colossal audience — one that many business owners and advertising firms recognize as extremely lucrative.

Yusuf Gad, founder and president of Toronto marketing firm a5MEDIA, says social media can be a powerful tool, but only when approached correctly.

“Just as entrepreneurs must understand their message, purpose and overall brand, they must understand the purpose of their social media campaign,” he says.

To this end, he offers some key advice:


Evaluate if an online campaign is right for your business

Not every company will profit from social media platforms. Companies with formal corporate cultures can come across as boring, as will most businesses marketing a common product without a creative approach. Online forums are meant to stimulate conversation and engage users creatively, so if your company’s culture doesn’t permit you to do either, it may be best to opt out of social media marketing altogether.

Research the platforms

Wondering how many tweets to send a day, or the best way to get Facebook likes? Developers of social media sites are already one step ahead. Facebook provides detailed tutorials for business owners looking to utilize the platform, and Twitter even has a guide specifically tailored to small business owners.


Apply this knowledge to your business

Entrepreneurs often don’t realize the difference between having an online presence and having a purposeful online presence. Gad says social media will bring little success to business owners who don’t know why they’re using it.

Decide what you want to accomplish and which platforms will best suit those goals. A Twitter page may be best for a company that has interesting facts, newsworthy updates, or a desire to interact with customers, whereas a website may better suit a company that only wants to make certain information publicly available.

Account for reach and frequency

Building your presence online depends on how many people you can reach, and how often you can reach them.

“Most businesses go exclusively for reach, but advertising only works if users have heard your message again and again,” says Gad, adding that entrepreneurs can expose their desperation by dominating platforms such as Twitter or Facebook with what users essentially see as spam.

“You don’t want to over saturate people with ‘Look at me!’ messages,” he says. “You want to give people information and engage them in dialogue, thereby offering an incentive for them to follow you.”

Viral doesn’t necessarily mean successful

On August 14, 2011, a commercial from California taxidermist Chuck Testa was uploaded to YouTube. The low-budget ad quickly became a viral hit, making Testa’s business — and catchphrase, “nope!”— known to at least 12 million Internet viewers. But Testa — who was later interviewed by news outlets such as CNBC — reported that, while the video may have resonated with users across the globe, it did little to bring in new clientele to his very local, very niche business. In other words, hits don’t always translate into sales.

Gad advises business owners to focus on their campaign’s message and purpose, crafting them to an intended audience, instead of trying to lure in users that have no potential to become customers.

Be patient, and don’t forget other marketing strategies still exist

Gad says most businesses will take at least six months to a year before they begin seeing the effects of online marketing and social media use translate into a sales uptick. And, although it has become an important niche in the marketing world, Gad says social media is only equally as effective — if not less so — than traditional advertising.

“People assume online marketing is a panacea for marketing solutions and it isn’t, it’s simply another tool in your arsenal,” he says, suggesting small business owners look into radio spots and outdoor signage to supplement an online presence.


It’s not as easy as it looks

Gad says the number one mistake most entrepreneurs make is thinking they can run a social media campaign themselves.

“Managing social media has the illusion of simplicity, when it’s actually very complicated and time consuming,” he says, advising owners outsource to specialized social media consultants, or — if financially viable — a marketing firm. “It can bury an entrepreneur and detract from actually growing their business and driving sales.”

Jack Shapiro, President and CEO of The Speech Therapy Centres of Canada, learned this firsthand after a number of failed in-house marketing attempts.

“We found it tough to find someone who was well-rounded enough to handle all of the online platforms we had,” says Shapiro. “We made many mistakes before deciding an external company with many experts would be better value for our money.”

Shapiro’s marketing firm conducted in-depth research before rebranding the company’s message, rebuilding the website and implementing a social media campaign to reflect those changes.

“Looking at our old website, it seemed like we were trying to sell people something, which is not what you want when you’re running a healthcare-type business,” he says. By changing their message and implementing a social media strategy based on practical advice and user engagement, Shapiro’s business grew from near anonymity to more than 1500 followers on Twitter and 1000 likes on Facebook.

Still, Gad says, successful marketing involves much more than online popularity.

“There is no magic solution, but marketing begins with the fundamentals,” he says. “Understand your market, develop your brand and message, and ensure your website and sales materials reflect that message.”

If you get these right, he says “everything — including social media — will be easy.”

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